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Buying From Us

Shipping

We use Royal Mail First Class Service for all UK deliveries and Royal Mail Airmail Service for Overseas. If customers request 'special delivery' or a faster service, overnight or similar, we will be happy to arrange this.

Please allow 2-10 days for delivery. Due to the current political climate additional security checks are taking place in many countries including the UK and this could result in short delays in delivery.

Our postage and packing charges are as follows.

Order TotalUKEU CountriesRest of the World
Up to £10£2.00£3.00£5.00
£10-30£3.00£4.00£6.00
£30-60£4.00£6.00£8.00
£60-100£5.00£8.00£10.00
£100-200£8.00£10.00£15.00
£Special DeliveryAdd £5.00See NoteSee Note

Note:

Special Delivery service applies to UK only. For Europe and Rest of the World customers who wish to receive an order urgently should apply to Feiswear for a special quote.

For bulk orders £200-plus Feiswear will normally despatch by courier and the customer will be advised in advance of carriage charges.

For bulk orders to destinations outside the UK we would normally despatch via Courier in prior agreement with customer. For International customers please note Feiswear is not responsible for any duties, taxes or fees which might be levied to shipment of our products to your country.

Payment

We accept all major credit/debit cards. Payments can only be accepted in Pounds sterling. If you wish to use an alternative method of payment please contact us for instructions.

Please note that all prices listed on our website are in GB Pounds Sterling. If you need to calculate the cost of your order in another currency, please use the following Currency Converter, click here.

Please note: Feiswear is not responsible for the content of external internet sites.

It is possible the website may not be completely current as periodically prices alter and information on products requires updating. We make every effort to ensure the details on the website are correct. However, Feiswear reserve the right to cancel or refuse to accept an order based on incorrect pricing, or other typographical errors. We apologise in advance for any inconvenience.

Order Processing

We endeavour to maintain stocks of all our products for immediate despatch. In the normal course of events we will process your order on the same day or certainly within 24 hours. Inevitably, there may be occasions when unavoidably we are out of stock of certain items which can hold up the processing of some orders.

However, in the event of any excessive delay, we will advise you of this and try to give an expected delivery date.

Returns Policy

Because we realise that sizing for Irish dance shoes is not an exact science, it is inevitable that ordering over the Internet will occasionally lead to the customer requesting the wrong size initially. Should this occur we will be happy to exchange shoes providing they are unworn. We advise that when trying on new shoes you do this on carpet or similar surface in order to avoid soiling or damage. Feiswear reserve the right to charge extra shipping costs incurred in any such exchange.

Any faulty merchandise must be returned to us within 30 days of purchase. We will process an exchange or refund only upon receipt of same.

With all Returns we request you ensure that contact details are enclosed. Please specify the reason for returning the goods. A special Returns Form can be downloaded if required;

Returns Form PDF

Please send Returns to:

Feiswear
115 Mandeville Road
Northolt
Middlesex
UB5 4LY
UK

NOTE: We cannot be responsible for merchandise lost or damaged during return shipment. Therefore, please wrap goods securely and ensure address is written clearly and legibly on outside of package.

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